Heaven At The Hard Rock Hotel Riviera Maya

ex. Aventura Spa Palace

Carretera Cancun-Chetumal Km. 72, Riviera Maya, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Heaven At The Hard Rock Hotel Riviera Maya

 Internet

Wi-Fi in rooms

Free Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Swimming pool

Indoor swimming pool

Outdoor swimming pool

 Private beach

Beach access

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Scuba diving

Cycling

Mini golf

 Spa and relaxation

Spa & wellness center

Reflex massage

Steam bath

Jacuzzi

Editorial review:

This large and serene adults- only resort is staffed by welcoming personnel known for their attention to detail. It features sublime seaside grounds, a plethora of swimming pools, an amazing spa, a slew of activities ranging from yoga to climbing to tennis to water sports (and access to the other Palace resorts via free shuttle), a variety of restaurants and comfortable rooms.

Overview

The 5-star Heaven At The Hard Rock Hotel Riviera Maya lies within 1.6 km from Dolphin Discovery, Xcaret Eco Theme Park and Allegro Cozumel Resort Day Pass. The stylish hotel was built in 1996 and refurbished in 2004.

Set next to beautiful beaches close to a cove and a national park.

Heaven At The Hard Rock Hotel Riviera Maya can be reached in 70 minutes by car from Cancun International airport.

Rooms

This property offers 1200 rooms including Diamond Twin Room, Deluxe Family Room and Deluxe One-Bedroom Room. Some rooms feature views over the Caribbean Sea. They come with a fridge and coffee/tea makers as well as bathrooms with toiletries, a shower and a spa bathtub.

Eat & Drink

An outstanding on-site restaurant serves dishes of Mediterranean cuisine. Guests can spend time in the large Fresh Juice bar serving a wide range of liquors, coffee and juices. Mango's are situated in a recreational area, about 1000 meters from the venue.

Services

The hotel provides guests with car and bicycle rental services.

Relax

Guests with children are offered a game room and a pool available at the property. Yoga classes, a gym and fitness classes are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   1200.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Sundry/Convenience store
  • Souvenir shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ice machine

Sports & Fitness

  • Aqua fitness
  • Scuba diving
  • Cycling
  • Tennis court
  • Golf course
  • Aerobics
  • Fitness center
  • Mini golf
  • Basketball
  • Volleyball
  • Tennis

Services

  • Paid airport shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • In-room breakfast
  • All inclusive
  • Restaurant buffet
  • Swim-up bar
  • Bar/Lounge area
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting room
  • Meeting/Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Beach access
  • Live entertainment
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Theater
  • Reflex massage

Room view

  • Garden view

Room facilities

  • Wi-Fi in rooms
  • Air conditioning
  • Heating
  • VIP room facilities
  • Mini-bar
  • Tea and coffee facilities
  • Turndown service
  • Connecting rooms
  • Balcony
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Lighted makeup mirror

Media

  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  10 am

Pets

  • Pets are not allowed.

How to reach hotel

hotel Heaven At The Hard Rock Hotel Riviera Maya Riviera Maya location
Show big map »

Hotel Address:

Carretera Cancun-Chetumal Km. 72, Riviera Maya, Mexico, 77710

Get directions
City Center
  • Riviera Maya
    12.4 mi
Airports
Beaches
  • Xpu-ha Beach
    4800 ft
  • Oasis Beach
    5000 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  10 am
  • Number of rooms:
    1200

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHeaven At The Hard Rock Hotel Riviera Maya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Heaven At The Hard Rock Hotel Riviera Maya photos Room
Double Room
Bed type: Twin beds or King-size bed or Double bed
Size: 485 sq. feet
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  • Air conditioning
  • Private bathroom
— Less information+ More information
Room facilities
    Grand Two Room Double Room
    Bed type: Double bed
    Check Prices
    — Less information+ More information
    Heaven At The Hard Rock Hotel Riviera Maya photos Room
    Suite
    Size: 2585 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities
      Heaven At The Hard Rock Hotel Riviera Maya photos Room
      Two-Bedroom Suite
      Size: 2585 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities
        Heaven At The Hard Rock Hotel Riviera Maya photos Room
        Deluxe Double Room
        Bed type: Double bed or King-size bed or Twin beds
        Size: 970 sq. feet
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        Deluxe Platinum Sky Terrace

        Room facilities
          Deluxe Junior Suite
          Bed type: Double bed
          Check Prices
          • Air conditioning
          — Less information+ More information

          Deluxe Junior Suite Platinium

          Room facilities
            Deluxe Family Room
            Check Prices
            — Less information+ More information
            Heaven At The Hard Rock Hotel Riviera Maya photos Room
            Diamond Double Room
            Bed type: Double bed or 1 Super King-size bed or King-size bed
            Size: 485 sq. feet
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            Deluxe Diamond Special

            Room facilities

              How to reach hotel

              hotel Heaven At The Hard Rock Hotel Riviera Maya Riviera Maya location
              Show big map »

              Hotel Address:

              Carretera Cancun-Chetumal Km. 72, Riviera Maya, Mexico, 77710

              Get directions
              City Center
              • Riviera Maya
                12.4 mi
              Airports
              Beaches
              • Xpu-ha Beach
                4800 ft
              • Oasis Beach
                5000 ft
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  10 am
              • Number of rooms:
                1200

              Hotel Awards

              MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHeaven At The Hard Rock Hotel Riviera Maya

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in Mexico

              Use Badge

              Heaven At The Hard Rock Hotel Riviera Maya Location

              Legend
              • Current hotel
              • Hotels nearby
              • Other hotels
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              Route Planner
              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

              Local attractions

              • Dolphin Discovery - 5000 ft
                Mz 23 Plano 1 Lote 11-Centro Comercial Marina, Puerto Aventuras
              • ecopark Kantun Chi - 2.9 mi
                Federal Highway 307, Puerto Aventuras
              • Chankanaab Park - 8.1 mi
                Carr. Costera Sur Km 9.5
              • Fatima Bay - 5000 ft
                301 Punta Matzoma, Puerto Aventuras
              • Xcaret Eco Theme Park - 7.7 mi
                Highway Pto. Juarez - Chetumal Km. 282, Playa del Carmen

              Near the hotel

              • Dolphinaris Park Riviera Maya - 3100 ft
                km 83.5 near Puerto Aventuras Town (half mile), Puerto Aventuras
              • Xpu-ha Beach - 4800 ft
                Puerto AventurasMexico
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  10 am
              • Number of rooms:
                1200

              Hotel Awards

              MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHeaven At The Hard Rock Hotel Riviera Maya

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in Mexico

              Use Badge

              Hotels nearby
              Las Villas Akumal
              4 stars
              18 km
              Cities nearby

              Heaven At The Hard Rock Hotel Riviera Maya Reviews

              Guest reviews are submitted by our customers after their stay at Heaven At The Hard Rock Hotel Riviera Maya

              Average guest rating

              9.2out of 10
              Superb
              Based on 47 reviews

              Rating by category:

              Service
              9.2
              Rooms
              9.4
              Value
              9.1
              Location
              8.8

              Guest reviews

                How to reach hotel

                hotel Heaven At The Hard Rock Hotel Riviera Maya Riviera Maya location
                Show big map »

                Hotel Address:

                Carretera Cancun-Chetumal Km. 72, Riviera Maya, Mexico, 77710

                Get directions
                City Center
                • Riviera Maya
                  12.4 mi
                Airports
                Beaches
                • Xpu-ha Beach
                  4800 ft
                • Oasis Beach
                  5000 ft
                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  10 am
                • Number of rooms:
                  1200

                Hotel Awards

                MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHeaven At The Hard Rock Hotel Riviera Maya

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Mexico

                Use Badge