Heaven At The Hard Rock Hotel Riviera Maya

ex. Aventura Spa Palace

Carretera Cancun-Chetumal Km. 72, Riviera Maya, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Heaven At The Hard Rock Hotel Riviera Maya

 Internet

Wi-Fi in rooms

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Private beach

Beach access

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Scuba diving

Cycling

Mini golf

 Spa and relaxation

Spa & wellness center

Reflex massage

Massage

Steam bath

Jacuzzi

Editorial review:

This large and serene adults- only resort is staffed by welcoming personnel known for their attention to detail. It features sublime seaside grounds, a plethora of swimming pools, an amazing spa, a slew of activities ranging from yoga to climbing to tennis to water sports (and access to the other Palace resorts via free shuttle), a variety of restaurants and comfortable rooms.

Overview

The 5-star Heaven At The Hard Rock Hotel Riviera Maya lies within 1.6 km from Xcaret Eco Theme Park, Temazcal Natura and Oasis Beach. The deluxe hotel was built in 1996 and refurbished in 2004.

Set next to beautiful beaches close to a national park and greenery.

Heaven At The Hard Rock Hotel Riviera Maya can be reached in 70 minutes by car from Cancun International airport.

Rooms

Heaven At The Hard Rock Hotel Riviera Maya offers 468 modern rooms with marble bathrooms. Some rooms feature views over the Caribbean Sea. The hotel rooms come with tile floor and hand-crafted furniture.

Eat & Drink

Dishes of international cuisine are served in the tapas restaurant. Guests can spend time in the large Fresh Juice bar serving a wide range of liquors, coffee and beers.

Services

Cars and bicycles are available for rent on site.

Relax

A variety of treatments includes reflex massage and steam baths. The property offers aerobics classes, yoga classes and a gym to keep shape.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   1200.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Souvenir shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ice machine

Sports & Fitness

  • Aqua fitness
  • Scuba diving
  • Cycling
  • Tennis court
  • Golf course
  • Aerobics
  • Fitness center
  • Mini golf
  • Basketball
  • Volleyball
  • Tennis

Services

  • Paid airport shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Laundry
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • In-room breakfast
  • All inclusive
  • Restaurant buffet
  • Swim-up bar
  • Bar/Lounge
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting room
  • Meeting/Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Babysitting/Child services
  • Children's pool
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Beach access
  • Live entertainment
  • Night club
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Massage
  • Theater
  • Reflex massage

Room view

  • Garden view
  • Pool view

Room facilities

  • Wi-Fi in rooms
  • Air conditioning
  • Heating
  • VIP room facilities
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Balcony
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Lighted makeup mirror

Media

  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  10 am

Children and extra beds

  • There are no extra beds provided in a room. 

How to reach hotel

hotel Heaven At The Hard Rock Hotel Riviera Maya Riviera Maya location
Show big map »

Hotel Address:

Carretera Cancun-Chetumal Km. 72, Riviera Maya, Mexico, 77710

Get directions
City Center
  • Riviera Maya
    12.4 mi
Airports
Beaches
  • Xpu-ha Beach
    4800 ft
  • Oasis Beach
    5000 ft
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  10 am
  • Number of rooms:
    1200

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHeaven At The Hard Rock Hotel Riviera Maya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Heaven At The Hard Rock Hotel Riviera Maya Double RoomHeaven At The Hard Rock Hotel Riviera Maya Double RoomHeaven At The Hard Rock Hotel Riviera Maya Double Room
Double Room
Bed type: Twin beds or Double bed or King-size bed
Size: 485 sq. feet
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information
Room facilities
    Grand Two Room Double Room
    Bed type: Double bed
    Check Prices
    — Less information+ More information
    Heaven At The Hard Rock Hotel Riviera Maya SuiteHeaven At The Hard Rock Hotel Riviera Maya Suite Hotel informationHeaven At The Hard Rock Hotel Riviera Maya Suite Hotel information
    Suite
    Bed type: Sleeping arrangements for 4 persons
    Size: 2585 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities
      Heaven At The Hard Rock Hotel Riviera Maya Rooftop SuiteHeaven At The Hard Rock Hotel Riviera Maya Rooftop Suite Hotel informationHeaven At The Hard Rock Hotel Riviera Maya Rooftop Suite Hotel information
      Rooftop Suite
      Bed type: Sleeping arrangements for 4 persons
      Size: 2585 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities
        Heaven At The Hard Rock Hotel Riviera Maya Deluxe Double RoomHeaven At The Hard Rock Hotel Riviera Maya Deluxe Double RoomHeaven At The Hard Rock Hotel Riviera Maya Deluxe Double RoomHeaven At The Hard Rock Hotel Riviera Maya Deluxe Double Room
        Deluxe Double Room
        Bed type: Double bed or King-size bed or 1 Super King-size bed
        Size: 970 sq. feet
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        This double room has a balcony, bathrobe and minibar.

        Room facilities
          Deluxe Junior Suite
          Check Prices
          • Air conditioning
          — Less information+ More information
          Room facilities
            Deluxe Family Room
            Bed type: 2 Single beds or Double bed
            Check Prices
            — Less information+ More information
            Heaven At The Hard Rock Hotel Riviera Maya Diamond Double RoomHeaven At The Hard Rock Hotel Riviera Maya Diamond Double RoomHeaven At The Hard Rock Hotel Riviera Maya Diamond Double Room
            Diamond Double Room
            Bed type: Double bed or 1 Super King-size bed
            Size: 485 sq. feet
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            This air-conditioned room is equipped with Wi-Fi and comes with a private balcony with a hammock, as well as a mini-fridge, a flat-screen TV with satellite channels and a safety-deposit box. Guests will also find a coffee maker, telephone and a private bathroom with free toiletries. This room boasts a free beach bag and bottle of wine, plus an iPod docking station.

            Room facilities
              Heaven At The Hard Rock Hotel Riviera Maya Diamond Beachfront Double RoomHeaven At The Hard Rock Hotel Riviera Maya Diamond Beachfront Double RoomHeaven At The Hard Rock Hotel Riviera Maya Diamond Beachfront Double Room
              Diamond Beachfront Double Room
              Bed type: Double bed
              Size: 485 sq. feet
              Check Prices
              • Air conditioning
              • Private bathroom
              — Less information+ More information

              This air-conditioned room is equipped with Wi-Fi and comes with a private balcony with a hammock, as well as a mini-fridge, a flat-screen TV with satellite channels and a safety-deposit box. Guests will also find a coffee maker, telephone and a private bathroom with free toiletries. This room boasts a free beach bag and bottle of wine, plus an iPod docking station.

              Room facilities
                Diamond Suite
                Check Prices
                • Air conditioning
                — Less information+ More information
                Room facilities

                  How to reach hotel

                  hotel Heaven At The Hard Rock Hotel Riviera Maya Riviera Maya location
                  Show big map »

                  Hotel Address:

                  Carretera Cancun-Chetumal Km. 72, Riviera Maya, Mexico, 77710

                  Get directions
                  City Center
                  • Riviera Maya
                    12.4 mi
                  Airports
                  Beaches
                  • Xpu-ha Beach
                    4800 ft
                  • Oasis Beach
                    5000 ft
                  Hotel information
                  • Check-In:
                    from  3 pm
                  • Check-Out:
                    until  10 am
                  • Number of rooms:
                    1200

                  Hotel Awards

                  MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHeaven At The Hard Rock Hotel Riviera Maya

                  According to guest reviews, the hotel has been rated as
                  Best Spa Hotels in Mexico

                  Use Badge

                  Heaven At The Hard Rock Hotel Riviera Maya Location

                  Legend
                  • Current hotel
                  • Hotels nearby
                  • Other hotels
                  • Airports
                  • Underground stations
                  • Train stations
                  • Parks
                  • Tourist attractions
                  • Museums
                  • Convention centers
                  • Stadiums
                  • Food and meals
                  • General

                  Hover above the icons to see hotel photo and details.

                  Click the hotel to go to the main hotel page.

                  Route Planner
                  Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                  Local attractions

                  • Dolphin Discovery - 5000 ft
                    Mz 23 Plano 1 Lote 11-Centro Comercial Marina, Puerto Aventuras
                  • ecopark Kantun Chi - 2.9 mi
                    Federal Highway 307, Puerto Aventuras
                  • Chankanaab Park - 8.1 mi
                    Carr. Costera Sur Km 9.5
                  • Fatima Bay - 5000 ft
                    301 Punta Matzoma, Puerto Aventuras
                  • Xcaret Eco Theme Park - 7.7 mi
                    Highway Pto. Juarez - Chetumal Km. 282, Playa del Carmen

                  Near the hotel

                  • Dolphinaris Park Riviera Maya - 3100 ft
                    km 83.5 near Puerto Aventuras Town (half mile), Puerto Aventuras
                  • Xpu-ha Beach - 4800 ft
                    Puerto AventurasMexico
                  Hotel information
                  • Check-In:
                    from  3 pm
                  • Check-Out:
                    until  10 am
                  • Number of rooms:
                    1200

                  Hotel Awards

                  MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHeaven At The Hard Rock Hotel Riviera Maya

                  According to guest reviews, the hotel has been rated as
                  Best Spa Hotels in Mexico

                  Use Badge

                  Hotels nearby
                  Las Villas Akumal
                  4 stars
                  18 km
                  Cities nearby

                  Heaven At The Hard Rock Hotel Riviera Maya Reviews

                  Guest reviews are submitted by our customers after their stay at Heaven At The Hard Rock Hotel Riviera Maya

                  Average guest rating

                  9.2out of 10
                  Superb
                  Based on 47 reviews

                  Rating by category:

                  Service
                  9.2
                  Rooms
                  9.4
                  Value
                  9.1
                  Location
                  8.8

                  Individual guest reviews

                    How to reach hotel

                    hotel Heaven At The Hard Rock Hotel Riviera Maya Riviera Maya location
                    Show big map »

                    Hotel Address:

                    Carretera Cancun-Chetumal Km. 72, Riviera Maya, Mexico, 77710

                    Get directions
                    City Center
                    • Riviera Maya
                      12.4 mi
                    Airports
                    Beaches
                    • Xpu-ha Beach
                      4800 ft
                    • Oasis Beach
                      5000 ft
                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  10 am
                    • Number of rooms:
                      1200

                    Hotel Awards

                    MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHeaven At The Hard Rock Hotel Riviera Maya

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in Mexico

                    Use Badge