Heaven At The Hard Rock Hotel Riviera Maya

ex. Aventura Spa Palace

Carretera Cancun-Chetumal Km. 72, Riviera Maya, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Heaven At The Hard Rock Hotel Riviera Maya

 Internet

Wi-Fi in rooms

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Private beach

Beach access

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Scuba diving

Cycling

Billiards/Pool tables

Mini golf

 Spa and relaxation

Spa & wellness center

Massage

Steam bath

Jacuzzi

Editorial review:

This large and serene adults- only resort is staffed by welcoming personnel known for their attention to detail. It features sublime seaside grounds, a plethora of swimming pools, an amazing spa, a slew of activities ranging from yoga to climbing to tennis to water sports (and access to the other Palace resorts via free shuttle), a variety of restaurants and comfortable rooms.

Overview

Situated on a beach, the spectacular Heaven At The Hard Rock Hotel Riviera Maya offers 468 non-smoking guestrooms with views of the Caribbean Sea. An example of Italian architecture, this hotel opened in 1996 and was fully restored in 2004.

The hotel is located in an upscale of Riviera Maya, close to Dolphin Discovery, Temazcal Natura and Bahía de Kantenah.

Set close to greenery, this hotel offers access to a stunning beach with showers and hammocks.

Guests can reach Heaven At The Hard Rock Hotel Riviera Maya by car from Cozumel airport in 30 minutes.

Rooms

Heaven At The Hard Rock Hotel Riviera Maya provides guestrooms appointed with a laptop-size safe, Wi-Fi, individual climate control, a minibar and a private balcony. All of the rooms have a wonderful view over the ocean. The rooms come with separate bathrooms with bathrobes, a hairdryer and slippers along with a fridge and coffee/tea makers.

Eat

Guests can have breakfast in the restaurant every morning. The beachfront restaurant serves fresh Mexican meals. Fresh Juice bar offers various types of cocktails, coffee and wines.

Services

Guests can rent cars on the premises.

Relax

Parents will find babysitting service, a playground and video games for their children on-site. The hotel provides basketball, mountain biking and windsurfing for an active pastime.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   468.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Souvenir shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ice machine

Sports & Fitness

  • Aqua fitness
  • Scuba diving
  • Cycling
  • Tennis court
  • Golf course
  • Billiards/Pool tables
  • Aerobics
  • Fitness center
  • Mini golf
  • Basketball
  • Volleyball
  • Tennis

Services

  • Paid airport shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Taxi service
  • Dry cleaning
  • Laundry
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • In-room breakfast
  • All inclusive
  • Restaurant buffet
  • Swim-up bar
  • Bar/Lounge
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting room
  • Meeting/Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Babysitting/Child services
  • Children's pool
  • Game room
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Beach access
  • Animation
  • Live entertainment
  • Night club
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Shiatsu massage
  • Theater

Room view

  • Garden view

Room facilities

  • Wi-Fi in rooms
  • Air conditioning
  • Heating
  • VIP room facilities
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Balcony
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Lighted makeup mirror

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  10 am

Children and extra beds

  • There are no extra beds provided in a room. 

How to reach hotel

hotel Heaven At The Hard Rock Hotel Riviera Maya Riviera Maya location
Show big map »

Hotel Address:

Carretera Cancun-Chetumal Km. 72, Riviera Maya, Mexico, 77710

Get directions
City Center
  • Riviera Maya
    12.4 mi
Airports
Beaches
  • Xpu-ha Beach
    4800 ft
  • Oasis Beach
    5000 ft
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  10 am
  • Number of rooms:
    468

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHeaven At The Hard Rock Hotel Riviera Maya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Heaven At The Hard Rock Hotel Riviera Maya Double RoomHeaven At The Hard Rock Hotel Riviera Maya Double RoomHeaven At The Hard Rock Hotel Riviera Maya Double Room
Double Room
Bed type: Twin beds or Double Bed or King Size bed
Size: 485 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Grand Two Room Double Room
    Bed type: Double Bed
    Check Prices
    — Less information+ More information
    Heaven At The Hard Rock Hotel Riviera Maya Suite Hotel informationHeaven At The Hard Rock Hotel Riviera Maya Suite
    Suite
    Bed type: Triple or Quad
    Size: 2585 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    This suite has a minibar, air conditioning and bathrobe.

    Room facilities
      Rooftop Suite
      Bed type: Triple or Quad
      Size: 2585 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities
        Heaven At The Hard Rock Hotel Riviera Maya Deluxe Double RoomHeaven At The Hard Rock Hotel Riviera Maya Deluxe Double RoomHeaven At The Hard Rock Hotel Riviera Maya Deluxe Double RoomHeaven At The Hard Rock Hotel Riviera Maya Deluxe Double Room
        Deluxe Double Room
        Bed type: Double Bed or King Size bed or Twin beds
        Size: 970 sq. feet
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        This double room features a balcony, bathrobe and minibar.

        Room facilities
          Deluxe Junior Suite
          Check Prices
          • Air conditioning
          — Less information+ More information
          Room facilities
            Deluxe Family Room
            Bed type: 2 Single beds or Double Bed
            Check Prices
            — Less information+ More information
            Heaven At The Hard Rock Hotel Riviera Maya Diamond Double RoomHeaven At The Hard Rock Hotel Riviera Maya Diamond Double RoomHeaven At The Hard Rock Hotel Riviera Maya Diamond Double Room
            Diamond Double Room
            Bed type: Double Bed
            Size: 485 sq. feet
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information
            Room facilities
              Heaven At The Hard Rock Hotel Riviera Maya Diamond Beachfront Double RoomHeaven At The Hard Rock Hotel Riviera Maya Diamond Beachfront Double RoomHeaven At The Hard Rock Hotel Riviera Maya Diamond Beachfront Double Room
              Diamond Beachfront Double Room
              Bed type: Double Bed
              Size: 485 sq. feet
              Check Prices
              • Air conditioning
              • Private bathroom
              — Less information+ More information

              This air-conditioned room is equipped with Wi-Fi and comes with a private balcony with a hammock, as well as a mini-fridge, a flat-screen TV with satellite channels and a safety-deposit box. Guests will also find a coffee maker, telephone and a private bathroom with free toiletries. This room boasts a free beach bag and bottle of wine, plus an iPod docking station.

              Room facilities

                How to reach hotel

                hotel Heaven At The Hard Rock Hotel Riviera Maya Riviera Maya location
                Show big map »

                Hotel Address:

                Carretera Cancun-Chetumal Km. 72, Riviera Maya, Mexico, 77710

                Get directions
                City Center
                • Riviera Maya
                  12.4 mi
                Airports
                Beaches
                • Xpu-ha Beach
                  4800 ft
                • Oasis Beach
                  5000 ft
                Hotel information
                • Check-In:
                  from  3 pm
                • Check-Out:
                  until  10 am
                • Number of rooms:
                  468

                Hotel Awards

                MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHeaven At The Hard Rock Hotel Riviera Maya

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Mexico

                Use Badge

                Heaven At The Hard Rock Hotel Riviera Maya Location

                Legend
                • Current hotel
                • Hotels nearby
                • Other hotels
                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

                Hover above the icons to see hotel photo and details.

                Click the hotel to go to the main hotel page.

                Route Planner
                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                Local Attractions

                • Dolphin Discovery - 5000 ft
                  Mz 23 Plano 1 Lote 11-Centro Comercial Marina, Puerto Aventuras
                • ecopark Kantun Chi - 2.9 mi
                  Federal Highway 307, Puerto Aventuras
                • Chankanaab Park - 8.1 mi
                  Carr. Costera Sur Km 9.5
                • Fatima Bay - 5000 ft
                  301 Punta Matzoma, Puerto Aventuras
                • Xcaret Eco Theme Park - 7.7 mi
                  Highway Pto. Juarez - Chetumal Km. 282, Playa del Carmen

                Near the hotel

                • Dolphinaris Park Riviera Maya - 3100 ft
                  km 83.5 near Puerto Aventuras Town (half mile), Puerto Aventuras
                • Xpu-ha Beach - 4800 ft
                  Puerto AventurasMexico
                Hotel information
                • Check-In:
                  from  3 pm
                • Check-Out:
                  until  10 am
                • Number of rooms:
                  468

                Hotel Awards

                MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHeaven At The Hard Rock Hotel Riviera Maya

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Mexico

                Use Badge

                Hotels nearby
                Cities nearby

                Heaven At The Hard Rock Hotel Riviera Maya Reviews

                Guest reviews are submitted by our customers after their stay at Heaven At The Hard Rock Hotel Riviera Maya

                Average guest rating

                9.2out of 10
                Exceptional
                Based on 47 reviews

                Rating by category:

                Service
                9.2
                Rooms
                9.4
                Value
                9.1
                Location
                8.8

                Individual guest reviews

                  How to reach hotel

                  hotel Heaven At The Hard Rock Hotel Riviera Maya Riviera Maya location
                  Show big map »

                  Hotel Address:

                  Carretera Cancun-Chetumal Km. 72, Riviera Maya, Mexico, 77710

                  Get directions
                  City Center
                  • Riviera Maya
                    12.4 mi
                  Airports
                  Beaches
                  • Xpu-ha Beach
                    4800 ft
                  • Oasis Beach
                    5000 ft
                  Hotel information
                  • Check-In:
                    from  3 pm
                  • Check-Out:
                    until  10 am
                  • Number of rooms:
                    468

                  Hotel Awards

                  MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHeaven At The Hard Rock Hotel Riviera Maya

                  According to guest reviews, the hotel has been rated as
                  Best Spa Hotels in Mexico

                  Use Badge